Privacy Policy

This Privacy Policy governs the manner in which Level Up Leaders Inc. (hereby referred to as "School" or "we"), collects, uses, maintains and discloses information collected from users (each, a “Student”) of the School. This Privacy Policy applies to the School and all Courses offered by the School.


Personal identification information

We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enroll in the School or a Course within the School, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our School. Students may visit the School anonymously. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities.


How we use collected information

The School may collect and use Students’ personal identification information for the following purposes:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
  • We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School.
  • To send periodic emails
  • We may use Student email addresses to send Students information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.


Sharing your personal information

We do not sell, trade, or rent Student personal identification information to others.


Third party websites

Student may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Student, is subject to that website's own terms and policies.


Children's Privacy and Data

This School is not intended for children under the age of 13. This School does not knowingly and intentionally collect any personally identifiable information from children under the age of 13. If you are under 13 years of age, please do not use or provide any information on this School. Do not use any third parties that might have links present on this School. Do not provide your name, address, phone number or any payment information.

If a parent or guardian believes that this School unknowingly collected personally identifiable information from a child under the age of 13 in its database, please contact us at once at [email protected], and we will do our best to immediately remove any and all such information from our database.


Cookie Usage

Refer to Teachable's Cookie Policy for more information.


California Consumer Privacy Act (CCPA) Policy

Under CCPA, California consumers have several added rights and privileges that serve to protect their personal information from being used in a way that the consumer does not agree with. This notice is in place to comply with the California Consumer Privacy Act (CCPA) of 2018 that went into effect as of January 1, 2020.

A consumer has the right to request and know what categories of information and what personal information we collect, how we collect it, and for what purpose we collect it.


Consumer's Right to Demand Disclosure

You have the right to demand that we disclose what categories of information we have or are collecting about you and what personal information we have collected or are collecting about you. In an effort to maintain full compliance, we are disclosing the categories of information that we generally collect from and/or about consumers.As a consumer, you are free to request disclosure of your information at no extra charge to you if you make such requests no more than twice (2) during a 12-month period.


General Information We Collect

We generally collect personal information, as listed under CCPA, in the form of

Identifiers

  • First Name
  • Last Name
  • Email Address
  • IP Address

Financial Information

  • Account Payment Status


We collect the consumer information stated above through voluntary provision of personal information when enrolling in the School. You have the right to request disclosure of the personal information we collected about you by contacting us at [email protected]. 


Consumer's Right to Request Deletion of Personal Information

Under CCPA, a consumer has the right to contact the business that collected personal information about the consumer and request deletion of that information. There are certain limited circumstances under which the business does not have to comply and delete the information, as follows:

  • To provide and complete the transaction for which the information was collected in the first place (for example, selling and delivering goods and services);
  • To be in compliance with a legal obligation;
  • To carry out and be compliant with another legal requirement; and
  • To keep the information for internal use that is reasonable to the consumer
  • Enable solely internal uses that are reasonably aligned with your expectations basedon your relationship with us;                                                                                                                                              
  • Otherwise use your personal information, internally, in a lawful manner that is
  • compatible with the context in which you provided the information.


Consumer's Right to Demand Disclosure In Case of Sale

As a consumer, you have the right to request full disclosure if a business sells or transfers your personal information for a business purpose. You have the right to know what specific information has been sold or transferred, to whom, and for what business purpose. 

We do not sell personal information we collect from consumers.

However, in the event we do so within the next 12 months, you will be given the option to opt out if you do not wish for your personal information to be sold. 


Contact Us

If you wish to exercise your rights under CCPA and make requests for disclosure or deletion of your personal information or disclosure about sale of information, you can contact us directly and make such requests. You can also contact us at any time if you are not happy about the way we are handling your data. We will respond as quickly as reasonably possible. Please keep in mind that we do not have to comply with requests if you make them more than twice during a 12-month period.

Make your requests by contacting us at [email protected] 


Securing Your Personal Information

We do our due diligence and maintain reasonable security procedures and practices to make sure that the consumer data and private information we collect is safe and secure.

Here are the security practices we have in place to protect consumer data:

  • All the systems containing consumer information (such as our email service provider) are password protected.
  • The passwords are considered strong and are not easy to figure out.
  • Our computers are protected from third-party access by having an additional password layer before a user can start working on the computer.
  • In addition to the statements above, we take reasonable precautions on a daily basis to protect consumer information from unauthorized use, modification, destruction, and disclosure.


We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.


Visitors' Rights Under GDPR

As someone who resides in the European Union, you are entitled to exercise certain rights that you are given under the General Data Protection Regulation (GDPR). Any information or data that you chose to provide us will be kept with the School until one of these happens: (1) you ask the School to DELETE the information and/or data; (2) the School decides to STOP USING the existing data processors, or (3) the School decides that the cost of retaining the data outweighs the value in retaining it.  

As a consumer and/or visitor on at the School who is located in the European Union region, you have the right to request access to your data that the School collected on you and stores it. 

You are within your rights to demand to know exactly what data and information the School has collected on you. Keep in mind that some parts of this data was provided by you personally, while others were gathered through cookies and pixels. 

You have the right to withdraw consent on a data that you previously gave us consent to collect and process. The right to withdraw consent applies to any future processing of that data. However, any data that has been collected and processed previously based on valid consent is lawful and not subject to liability based on any legal grounds. 

You also have the right to request erasure of your data and all your information from the School's data storage. Once you request that your data be erased from the School's databases, we have thirty (30) days to comply with your request. If it’s impossible to comply within 30 days, then the School will respond to the Visitor’s request and let them know about the issue and also give them a reasonable time as to when their request for deletion will be honored. 

Aside from rights such as request to access, request to delete and rectify, an EU user also has the right to place restrictions on the data processing itself. This means a user can limit certain things that the School can and cannot do with their data. You can choose to limit transfer of your data to third-party businesses (unless it’s essential for the School's basic functions). 

You further have the right to file a complaint with a supervisory authority who oversees and handles issues related to the GDPR.

Lastly, it’s the School's duty to inform you that we only require information that is reasonably necessary to enter into a contract with you. We do not collect any unnecessary data, and any information we acquire is used for legitimate business purposes such as growing and scaling our business or being able to provide satisfactory customer service to you and other users.


Email Communications & Policies

If you decide to contact us through email, we reserve the right to retain the content of your email messages, your email address, and our responses.

Your privacy is important to us. Therefore, your email address will never be shared, sold, or leased to any third-party members.

In compliance with the CAN-SPAM Act, any and all communications sent from the School will clearly state who the email is from, who the email is for, and how to contact the sender.

Furthermore, should you wish to not receive any more emails, you can click on the “Unsubscribe” link located at the bottom of the email or reply with "Unsubscribe" in the subject line if link is not available.

Changes to this Privacy Policy

The School has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.


Your acceptance of these terms

By enrolling in the School, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in the School. Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.


Contact Information

The School welcomes your questions or comments regarding this Statement of Privacy. If you believe that the School has not adhered to this Statement, please contact the School at:

Email Address: [email protected]


Effective February 28th, 2021